PROGRAM DESIGN & MANAGEMENT

A strategy is only as strong as the programs built to deliver it.

Four diverse people engaging in conversation inside an office, with windows in the background.

We take ideas from concept to implementation. Working with your team, we develop the programming, infrastructure, partnerships, and measurement frameworks required to make programs work at scale and endure.

An office with employees working at desks, computer screens, and modern lighting fixtures on the ceiling.

A woman working at a desk with a laptop and 3D printer in the background.

Programs that underdeliver rarely have a talent problem. They have a design or capacity problem. If any of these sound familiar, that's where we come in.

Your programs were designed for a different moment and haven't kept pace with the shifting landscape.

Your programs are delivering but you can't demonstrate their value in a way that resonates with funders.

You launched something promising but it never got the infrastructure it needed to scale.

You have a strong idea for a program but no clear path from concept to launch.

You're running programs across multiple teams or sites and there's no consistency in how they're delivered.

Your programs feel disconnected from your broader strategy.

The work we’ll do together.

We stay involved from concept through execution—and beyond if needed. No two programs are built the same way, but the work generally includes some or all of the following components.

Starting with a thorough assessment of the need, the landscape, and the opportunity, we ensure every program is designed to address a real and specific problem.
Working with your team, we co-design the program, defining the model, components, target population, delivery approach, and partner requirements.
Identifying and engaging the partners needed to make the program work, including funders, delivery partners, and community stakeholders.
Building the operational infrastructure, workflows, roles, communications, and tools needed to run the program effectively.
Supporting the launch of the program and helping you navigate the inevitable challenges of getting something new off the ground.
A measurement system that lets you evaluate the program’s impact over time and demonstrate its value to funders and stakeholders.
Where needed, we provide ongoing program management support.