CHALLENGE

The Research and Design (RAD) team at Workday sought to develop a strategic roadmap to shift their equity and inclusion efforts from performative into alignment with the company’s global mandate. They wanted to be thoughtful about how they evaluated the current state of their team’s efforts and best practices as they got started.

OUR WORK

• We conducted a rigorous discovery process, reviewing institutional knowledge and communications, conducting interviews with senior leadership, team members, and subject matter experts

• Evaluated current programming and initiatives, assessing them against their impact and outcomes

• Identified strategic pathways for Workday’s design team, including recommendations for programs to invest in and built an overall portfolio of interventions to support diversity, equity, inclusion, and belonging efforts

• Illustrated potential future states to help the team and leadership understand the vision and potential outcomes

IMPACT

• Workday deepened its relationship with Diversify by Design (D×D), a coalition working to broaden access and representation in the design profession, nominating their inclusion team lead to D×D’s Advisory Council

• Increased their participation in D×D’s signature education programs, bringing design education to historically excluded high school youth

• Completed a benchmarking exercise analyzing the team’s current configuration to move toward a best-in-class, human-centered design practice

SELECT ACTIVITIES

Cross-sector partnership development · Employee engagement strategy · Impact measurement · Program evaluation · Strategic planning & roadmapping